Air Traffic Control Service Quality Perceptions of Domestic Airline Pilots in Turkey - Aydan Cavcar; Cavcar, Aydan; Ertan Çınar; Çınar, Ertan (My University, 2011)
Keywords: Air traffic control; Service quality; Aeronautics; Aviation; Transport engineering; Quality (philosophy); Control (management); Perception; Service (business); Business; Automotive engineering; Computer science; Engineering; Marketing; Psychology; Aerospace engineering