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Consumer satisfaction and loyalty derived from the perceived quality of individual banking services: A field study in Eskişehir from Turkey

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dc.contributor.authorÇalık, Nuri
dc.contributor.authorBalta, N. Figen
dc.date.accessioned2025-11-13T09:56:27Z
dc.date.issued2006-05-01
dc.identifier.doihttps://doi.org/10.1057/palgrave.fsm.4760020
dc.identifier.endpage149
dc.identifier.issn1363-0539
dc.identifier.issue4
dc.identifier.openalexW2121415452
dc.identifier.startpage135
dc.identifier.urihttps://hdl.handle.net/11421/2664
dc.identifier.urihttps://doi.org/10.1057/palgrave.fsm.4760020
dc.identifier.volume10
dc.language.isoen
dc.relation.ispartofJournal of Financial Services Marketing
dc.rightsrestrictedAccess
dc.subjectMarketing
dc.subjectQuality (philosophy)
dc.subjectLoyalty
dc.subjectBusiness
dc.subjectFinancial services
dc.subjectAdvertising
dc.subjectFinance
dc.subject.sdg8
dc.titleConsumer satisfaction and loyalty derived from the perceived quality of individual banking services: A field study in Eskişehir from Turkey
dc.typeArticle
dspace.entity.typePublication
local.authorid.openalexA5017146859
local.authorid.openalexA5091135302

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