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Ranking the Technical Requirements of the Airport for Maximum Passenger Satisfaction

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dc.contributor.authorSema Kayapınar Kaya
dc.contributor.authorKaya, Sema Kayapınar
dc.contributor.authorNihal Erginel
dc.contributor.authorErginel, Nihal
dc.contributor.orcid0000-0002-8575-4965
dc.contributor.orcid0000-0001-6231-9904
dc.date.accessioned2025-11-13T22:26:13Z
dc.date.issued2013-01-01
dc.identifier.doihttps://doi.org/10.1007/978-3-642-32054-5_79
dc.identifier.openalexW16730936
dc.identifier.urihttps://hdl.handle.net/11421/14169
dc.identifier.urihttps://doi.org/10.1007/978-3-642-32054-5_79
dc.language.isoen
dc.rightsrestrictedAccess
dc.subjectQuality function deployment
dc.subjectSERVQUAL
dc.subjectRanking (information retrieval)
dc.subjectService quality
dc.subjectQuality (philosophy)
dc.subjectService (business)
dc.subjectTransport engineering
dc.subjectQuality of service
dc.subjectCustomer satisfaction
dc.subjectUser requirements document
dc.subjectEngineering
dc.subjectComputer science
dc.subjectBusiness
dc.subjectOperations management
dc.subjectMarketing
dc.subjectTelecommunications
dc.titleRanking the Technical Requirements of the Airport for Maximum Passenger Satisfaction
dc.typebook-chapter
dspace.entity.typePublication
local.authorid.openalexA5022270982
local.authorid.openalexA5074956923

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